About this report

GRI 102-45/-50

In this Sustainability Report we assess the main effects of our business operations in 2019 and present our current target program. This report is available online and as a PDF file. Special features of the online report include a search function, an in-depth GRI Content Index, which is linked to the respective sections of the report, a glossary of specialist terms, and a key figure tool. This tool enables readers to compile tables according to their information needs. The PDF version of the report combines all of the content into one document. Searched topics and information can be accessed directly chapter by chapter. The PDF file also contains numerous links to additional online information.

The information provided in our Sustainability Report applies to the entire Daimler Group and its business divisions. We use a control approach, which means that the calculations take all of the Group’s production-related majority holdings fully into account. Daimler AG is the parent company of the Daimler Group and has its headquarters in Stuttgart. With the new corporate structure, effective as of January 1, 2020, the Group’s business operations under the umbrella of Daimler AG are no longer managed in five divisions, but in three. Mercedes-Benz AG is now responsible for the business of Mercedes-Benz Cars & Vans, and Daimler Truck AG combines the activities of Daimler Trucks & Buses. Daimler Financial Services, which had already been legally independent for many years, was renamed Daimler Mobility AG in July 2019. With its new structure, Daimler AG carries out the functions of controlling and governance and provides services for the Group companies. As the parent company, it also defines the Group’s strategy, makes strategic decisions for business operations, and ensures the effectiveness of organizational, legal, and compliance-related functions throughout the Group.

We have used the previous structure of five divisions in our report on financial year 2019, analogously to the reports for the first three quarters of the year. The new reporting structure with three divisions will be used as of the first quarter of 2020.

The reporting period corresponds to our financial year, which runs from January 1 to December 31.

GRI Standards – “Comprehensive” option

GRI 102-54

In 2006, Daimler joined the multi-stakeholder network of the Global Reporting Initiative (GRI), where it initially was an organizational stakeholder. It later became a Gold Community Member and is now a member of the GRI Community. This report has been prepared in accordance with the GRI Standards: Comprehensive option.

What has changed in this report?

GRI 102-47/-48/-49

This report is based on our new sustainable business strategy. It is divided into three conceptual levels: “Change”, “Strategy”, and “Reporting”. These levels differ from one another in terms of their focus and degree of detail. The level “Change” contains a general description of the social transformations that are important for the Daimler Group. “Strategy” explains the strategic approach and the most important progress made in the individual areas of action.

“Reporting” contains detailed reports according to the relevant standards. It focuses on six areas of action as well as on three enabler topics, which are cross-sector themes that can influence areas of action. They are: Climate protection and air quality, Resource conservation, Livable cities, Traffic safety, Data responsibility und Human rights. The enabler topics are Integrity, People and Partnerships. The overarching management of our sustainability activities is described in the Sustainable corporate governance section. In this section, we also describe our fundamental approach to supply chain management. Specific supply chain information is contained in sub-chapters of the relevant areas of action. These include Climate protection and air quality, Resource conservation, and Human rights. In addition to our strategic areas of action and enabler topics, we describe the measures we conduct in the area of Corporate citizenship in a separate chapter.

Reviewed according to ISAE 3000

GRI 102-56

We engaged KPMG Wirtschaftsprüfungsgesellschaft AG to examine the Group’s sustainability reporting. The examination was based on the International Standard on Assurance Engagements 3000: Assurance Engagements Other than Audits or Reviews of Historical Financial Information (ISAE 3000), published by the International Auditing and Assurance Standards Board (IAASB). The main focus of the review was on the Group level and was supplemented by spot checks in individual plants. The following information was reviewed:

  • Key figures on energy consumption, CO2 emissions from energy consumption, water supply, and waste by type of waste for the reporting year 2019
  • Key figures on CO2 emissions (Scope 1, Scope 2 and Scope 3)
  • Content on Corporate Citizenship

In addition, the Non-financial report, which was published in the Annual Report 2019, was reviewed by KPMG Wirtschaftsprüfungsgesellschaft AG in a limited assurance engagement.

After the review we received a management report that presents the aim, purpose, and foundations of the review, the work performed, and its conclusions. The internal reporting on this is conducted by the Group Sustainability Board.

Non-financial report

Pursuant to Sections 315b and 315c of the German Commercial Code (HGB), we report on non-financial matters in our Annual Report, which was reviewed in the annual financial statement by KPMG Wirtschaftsprüfungsgesellschaft AG.

UN Global Compact Communication on Progress

Daimler has committed itself to upholding the ten principles of the UN Global Compact. We were one of the first signatories of the UN Global Compact, and we participate in the LEAD group that was established in 2011. We are involved in thematic and regional working groups and initiatives of the UN Global Compact. In the reporting year, these included the action platforms “Reporting on the SDGs” and “Decent Work in Global Supply Chains” as well as the UN Global Compact Expert Network and the German Global Compact Network. With this Sustainability Report we are meeting our obligation to report regularly on our initiatives regarding human rights, labor standards and employee rights, environmental protection, and the fight against corruption. In July 2019, we submitted the Sustainability Report 2018 together with the document titled “Realizing the Blueprint: Corporate Action Plan” as our official UN Global Compact Communication on Progress. We will present the next Communication on Progress in July 2020.

Reporting process and quality assurance

We conduct detailed benchmark analyses and we also have an internal process for reviewing our targets, measures, and areas of action.

Report boundaries and data collection

Economic data

The information about economic coherencies that is presented in the Sustainability Report for 2019 is based on data from the Daimler Annual Report 2019. The Daimler Annual Report 2019 with Combined Management Report and Notes to the Consolidated Financial Statements was audited by KPMG Wirtschaftsprüfungsgesellschaft AG and given an unqualified opinion.

Employee data

The facts and figures in the Employees section correspond to the facts and figures in the Daimler Annual Report 2019. The reporting on human resources data is based mainly on the “HR ePARS” electronic human resources planning and reporting tool, which combines the data of all consolidated companies within the Daimler Group. This information is supplemented by data collected using the electronic human resources management systems “ePeople” and “HR EARTH”. The texts and diagrams in this section indicate whether the data refers to the entire Group or only to parts thereof.

Data collection on corporate environmental protection

The data in this report reflects the structure of the Group in the reporting year 2019. This structure includes all the production plants of which the Daimler Group is a majority shareholder, as well as the German and European locations of the logistics, service, and sales units. It does not include the locations of Daimler Financial Services. For this reason, the timelines may differ from those of previously published data. New locations are taken into account from the date of commencement of series production. The environmental data for 2019 refers to a total of 69 production sites and satellite sites as well as 26 locations in the areas of research and development, logistics, and sales.

Specific environmental and energy data

Resource consumption and emissions are largely dependent on the number of units produced. This is why we calculate specific values for the individual divisions. For this purpose, the number of vehicles of the business area manufactured in the consolidated plants is related to the corresponding data of the production plants. We measure the specific values of the Cars, Trucks, Vans, and Buses units according to the divisional allocation that has been in force since 2006. This distribution was calculated back into the past as far as possible in order to obtain consistent timelines. The specific data gained in this way can only serve as general benchmarks, because it does not take into account the different ways in which the vertical integration of production has developed, the diversity of products, or the special features of the production network, which in some cases extends across divisions.

Forward-looking statements

This document contains forward-looking statements that reflect our current views about future events. The words “anticipate,” “assume,” “believe,” “estimate,” “expect,” “intend,” “may,” “can,” “could,” “plan,” “project,” “should” and similar expressions are used to identify forward-looking statements. These statements are subject to many risks and uncertainties, including an adverse development of global economic conditions, in particular a decline of demand in our most important markets; a deterioration of our refinancing possibilities on the credit and financial markets; events of force majeure including natural disasters, pandemics, acts of terrorism, political unrest, armed conflicts, industrial accidents and their effects on our sales, purchasing, production or financial services activities; changes in currency exchange rates and tariff regulations; a shift in consumer preferences towards smaller, lower-margin vehicles; a possible lack of acceptance of our products or services which limits our ability to achieve prices and adequately utilize our production capacities; price increases for fuel or raw materials; disruption of production due to shortages of materials, labor strikes or supplier insolvencies; a decline in resale prices of used vehicles; the effective implementation of cost-reduction and efficiency-optimization measures; the business outlook for companies in which we hold a significant equity interest; the successful implementation of strategic cooperations and joint ventures; changes in laws, regulations and government policies, particularly those relating to vehicle emissions, fuel economy and safety; the resolution of pending government investigations or of investigations requested by governments and the conclusion of pending or threatened future legal proceedings; and other risks and uncertainties, some of which we describe in this Sustainability Report. If any of these risks and uncertainties materializes or if the assumptions underlying any of our forward-looking statements prove to be incorrect, the actual results may be materially different from those we express or imply by such statements. We do not intend or assume any obligation to update these forward-looking statements since they are based solely on the circumstances at the date of publication.

The content of the report was checked by the responsible specialist staff. Parts of the report were also examined by KPMG.

Editorial note

GRI 102-51/-52

Our last Sustainability Report was published in April 2019 under the title “Sustainability Report 2018”. The current Sustainability Report is published in April 2020 under the title “SpurWechsel  – We Are Changing Lanes: Sustainability Report 2019”. Our next report is scheduled for March/April 2021.

Reporting principles

GRI 102-46

We accept our responsibility for the content of the Sustainability Report 2019. To the best of our knowledge, we have compiled the information in the Sustainability Report 2019 free of material errors or omissions, while taking into account the type of business, the respective information processes, the type of information, and the measurement, calculation, and estimation measures used. In order to ensure the completeness of the information, we made corresponding omission statements in accordance with the GRI requirements wherever the available data may have been insufficient.

In 2019, we approved our sustainable business strategy, which was developed in a comprehensive process that involved relevant internal and external stakeholders. In addition to incorporating stakeholder requirements, the strategy takes international frameworks and global trends into account. The strategy’s material topics were evaluated internally and externally as being especially relevant with regard to their economic, environmental, and social impact, and are therefore included in this report. We consider the information that is presented on this basis to be balanced, appropriate, and complete with regard to the material topics. Facts that are considered relevant in accordance with the legal definition of materiality are part of the non-financial report 2019.

Contact for the report

GRI 102-53

Mirjam Bendak


Daimler AG Mercedesstraße 120
70372 Stuttgart
Tel.: +49 711 17 0

Represented by the Board of Management: Ola Källenius (Chairman), Martin Daum, Renata Jungo Brüngger, Wilfried Porth, Markus Schäfer, Britta Seeger, Hubertus Troska, Harald Wilhelm

Chairman of the Supervisory Board: Bernd Pischetsrieder

Commercial Register Stuttgart, No. HRB 19360
VAT registration number: DE 81 25 26 315